Who we are:
At Tailwind, we believe that businesses thrive when they have the right people, processes, and technology driving them forward. As a leading HR and technology consulting firm, we specialize in delivering tailored solutions that empower organizations to scale effectively, streamline operations, and achieve their goals.
Our mission is simple: to be the tailwind that propels your business forward. By aligning people, processes, and technology, we create an ecosystem where innovation and growth thrive.
Responsibilities:
Monitor and manage day-to-day operations across various departments.
Troubleshoot and resolve operational issues, escalating as necessary.
Provide technical support to internal teams and assist with process optimization.
Document and maintain standard operating procedures (SOPs).
Assist with data reporting and tracking key performance metrics.
Coordinate with cross-functional teams to ensure operational efficiency.
Ensure adherence to established workflows and contribute to continuous improvement efforts.
Provide feedback and recommendations for system or process improvements.
Requirements:
1-2 years of experience in operations or related fields
Proactive, detail-oriented, and able to work in a fast-paced environment.
Strong communication skills
Strong understanding of operations support processes, including business operation, client relations, operations management, and compliance
Bachelor’s degree in Business Management, or a related field.
Benefits
At Tailwind, we understand that we all need to balance work and life – that is why we have a great benefits package, excellent career development opportunities, flexible work schedules, and a market competitive compensation package. At Tailwind, we believe in keeping our employees happy, healthy, and engaged. We pride ourselves in providing benefits and creating environments where employees are encouraged to be themselves, collaborate, and be inquisitive about achieving goals.
Tailwind LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.